Closet Factory…perhaps not the wisest of choices
The closet is, in no uncertain terms, an unmitigated disaster. It’s so bad that everyone woman in the neighborhood who came into see it last night said “Oh. My. God. What did they do?”
The designer still hasn’t returned my phone calls, the manager says he’s going to try and come look at it this afternoon…but I have a feeling I just bought myself a lawsuit, for I fear that they will not be able to get their crap out and restore my closet to its original configuration, which is all I want at this point.
It’s so bad. It’s so very bad. The materials are fine, the installation work was stellar, but the designer must have been on crack…it’s not at all what I signed off on, she mismeasured in 4 critical areas…I now have less hanging space, more deadspace and deadly corners whereas before, I didn’t have enough hanging space and I just wanted some shelves for the towels.
The designer apparently couldn’t be bothered to measure from the wall to the existing rod, she didn’t notice a 20 foot long, 18″ high, 10″ deep soffett where the pipes and electricity run, none of the hanging spaces are long enough for my dresses…it’s a freaking disaster. It really is.
I think we need to see pictures….
time to see about getting some money back, methinks.
Indeed they have been taken…primarily because I assumed I was going to end up in court.
I’ll get em online tonight if I get a chance. You’ll see…you’ll say the same thing everyone has said, which boils down to “WTF, Mate?”
Yeah. Pretty much what I want is a full refund and restoration of my closet to the state it was before they started. The question becomes are they going to cooperate, or do I need help hiding the bodies.
Of that I have no doubt. But you know how it is. We all must see the disaster. Out of morbid curiosity and so we can go “WTF, Mate?”
So is them giving you what you paid for just not an option?
*boggle* There’s such a thing as the closet factory? *boggle*
Kill! Kill!
Closet Factory is a disaster. I dealt with them recently and am shocked at their level of service. Products – substandard. Customer Service – nonexistent.
worked with one of their designers, Herbert Tamayo… he will avoid your calls at all costs and if by some miracle you manage to reach him he will talk about anything but work… unprofessional, and mediocre at best.