Crisis on the High Seas…ok, not so much

So, I’ve been using 1&1.com as my hosting provider for multiple domains for years. They’re inexpensive, and as long as you’re not trying to do anything complicated, pretty reliable. But, I’m rolling out a new ecommerce solution this year, and to do so, needed a host with more experience in the database arena, and who was small enough to do a little hand holding. So, I decided I was going to go with Servelink.com…a company by the way that is staffed by some of the most helpful people I’ve ever dealt with. But I wasn’t in a super hurry to get things done, especially since it’s quite possibly I’m dying from the plague here.

Last night about 9 I get an email message that my site is down, and has been down for 6 hours. WTH? So, I call 1&1 and say pretty much “WTF Mate? Where’s my site?” And they give me some nonsense about how the whole server is down…even though the site is 404ing, so IIs *is* running, and ftp resolves to to the domain. So…server is not down. Server may be corrupt, and I realize that the tendency of tech dudes is to pat girls on the head and try to make things simple so our little minds can understand them…but come on, don’t lie to me like I’m Montel Williams.

So, I call Servelink and start the process of moving the domain over to them, because, as Homer Simpson would say: “When I’m kicking you, that means GO FASTER!”, and I figured this was the universe just kicking me in the butt and telling me to get this project rolling.

I was up until almost 3 trying to get the details resolved. You wouldn’t think changing domain carriers would/could/should be this damn difficult. 1&1 does not, repeat, does not want to let go of domains that they register, I tell you what.

As of this moment, the domain is resolving to the new host, but the registration of the domain is still up in the air…it’s a nightmare.

Why is it always when I’m sick and slammed with work that these things happen?

Silly universe, thou does vex me. So, to cheer myself, and everyone else up, I give you Cows with Guns. (Because Cows with Guns always makes me smile.)

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